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NETWORK OPERATIONS MANAGER

Winn Telecom is looking for a Network Operations Manager to provide development and operational support of a growing network environment.
Winn Telecom is a mid-size CLEC/ISP based in Mount Pleasant, MI which was founded in 2000. Winn Telecom roots run back much further into history as origins started in Winn, MI with a ILEC called Winn Telephone which was founded in 1908. Between the two companies telephone, transport, and internet services are provided to six counties in the lower peninsula of Michigan.

Job Description Responsibilities
1) Management of network operations, security, troubleshooting, and new network system implementations.
2) Network support, implementation, engineering, and maintenance of routing and the supporting software, servers, and equipment
3) Management of Network/Systems Engineers, contractors, and vendors.
4) Work closely with Engineering Manager, Field Tech Supervisor, and Field Technicians
5) Provide proactive technical management and support for network services including:
a) Monitoring of service and performance metrics
b) Incident troubleshooting, escalation, and facilitation
c) Service incident communication
d) Architecture collaboration and delivery
e) Hardware lifecycle management
f) Software and firmware updates
6) Participate in IT service, change, and request processes
7) Act as a project liaison to networking projects and initiatives
8) Provide detailed technical instruction to other co-workers
9) Responsible for monitoring and management tools
10) Maintenance of support and monitoring systems
11) Provide communication to management team
12) Provide support and feed back to upper management.

Qualifications
· Bachelor’s Degree or higher in CS, CIS, MIS, or equivalent experience
· Solid understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF, MPLS).
· Knowledge of Fiber Optic Networks operation and design
· Knowledge of TDM Networks operation and design
· Ability to use range of user interfaces and leverage remote access methods, CLI, Serial, Web, SSH
· Ability to configure and maintain networking equipment ( firewalls, switches …)
· Experience with
• Cisco / Ciena / Calix / Sophos
• DNS
• RADIUS
• WhatsUp Gold or similar product
• Linux
• Microsoft Server Products
• Microsoft Windows Products
• Office 365
• GPON Architecture
• VMWare
• Network Storage
• TDM Networks and Services
• Fiber Optic Networks

Job Type: Full-time
Pay: $100,000.00 per year

Network/Systems Engineer

Winn Telecom is looking for a Network/Systems Engineer to provide development and operational support of a growing network environment.
Winn Telecom is a mid-size CLEC/ISP based in Mount Pleasant, MI which was founded in 2000. Winn Telecom roots run back much further into history as origins started in Winn, MI with a ILEC called Winn Telephone which was founded in 1908. Between the two companies telephone, transport, and internet services are provided to six counties in the lower peninsula of Michigan.

Responsibilities
• Network operations, security, troubleshooting, and new network system implementations.
• Network support, implementation, and maintenance of routing and the supporting software, servers, and equipment
• Work closely with Engineering Manager, Other NOC technicians, Field technicians, contractors, and vendors.
• Provide proactive technical management and support for network services including:
• Monitoring of service and performance metrics
• Incident troubleshooting, escalation, and facilitation
• Service incident communication
• Architecture collaboration and delivery
• Hardware lifecycle management
• Software and firmware updates
• Participate in IT service, change, and request processes
• Act as a project liaison to networking projects and initiatives
• Provide detailed technical instruction to other co-workers
• Responsible for monitoring and management tools
• Maintenance of support and monitoring systems
Qualifications
• Bachelor’s Degree or higher in CS, CIS, MIS, or equivalent experience
• Solid understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF, MPLS).
• Knowledge of Fiber Optic Networks operation and design
• Knowledge of TDM Networks operation and design
• Ability to use range of user interfaces and leverage remote access methods, CLI, Serial, Web, SSH
• Ability to configure and maintain networking equipment (e.g. firewalls, switches …)
• Experience with
• Cisco / Ciena / Calix / Sophos
• DNS
• RADIUS
• WhatsUp Gold or similar product
• Linux
• Microsoft Server Products
• Microsoft Windows Products
• GPON Architecture
• VMWare
• Network Storage
• TDM Networks and Services
• Fiber Optic Networks

Job Type: Full-time
Pay: From $80,000.00 per year

FIELD TECHNICIAN I

Experience/qualifications:

Ability to learn quickly in all environmental situations
Worked with ladders up to 32ft in all weather conditions
Used shovels; pick axe, other various digging utensils
Mechanical aptitude
Worked in confined spaces
Worked with lawn care equipment

Preferred Experience/Qualifications:

*Worked with Cat 3, 5, 5e, and 6
*Knowledge of Telecom infrastructure
*Voice and Data jacks
*Located underground cables using cable/fault locator
*Landscaping experience is a plus

Requirements:

Candidates must have valid driver’s license
Must be able to lift 75 pounds over the head and lift reels onto truck
Must have good attitude and work ethic
Reliable Vehicle/ ability to report to job site every day in Mt. Pleasant MI
Must be able to pass drug test and background check

Work Experience

1+ year
Education Level
High School or equivalent
Job Type: Full-time
Pay: From $15.00 per hour

Please submit RESUME & COVER LETTER to hr@winntel.com

Send us your resume and a cover letter explaining your talents and how you could be an asset to our team!

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